AODA & IASR Customer Service Policies

Above Ground Art Supplies is committed to providing consistently high levels of customer service. We strive to ensure that our products and services are accessible to all customers.

Our flagship store at 74 McCaul St., Toronto, has a ramp at the entrance for access to the first floor. However, the aisles are narrow, and there is no elevator or ramp to access other floors.

Our Junction location at 2868 Dundas St. W, Toronto, has narrow aisles and a step leading to the canvas and panel section, which may be difficult for customers using mobility devices.

If you require assistance, our team is happy to bring items to you or help in any way we can.

A copy of our AODA Integrated Accessibility Standards Regulations (IASR) Customer Service Policy is available in-store and online. Customers can provide feedback on accessibility services by filling out a feedback form in-store or online.

For assistance, please ask a staff member at the cash desk.