At Above Ground Art Supplies, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, disclose, and protect your personal information. By visiting our website or purchasing our products, you consent to the practices described in this policy. Please read it carefully.
Information We Collect
We collect personal information from you when you visit our website, register an account, place an order, or interact with us in other ways. The types of personal information we may collect include:
- Contact Information: Name, address, email address, phone number.
- Payment Information: Credit card details or other payment methods.
- Order History: Products you have purchased, preferences, and transaction details.
- Website Interaction Data: IP address, browser type, device information, and browsing activity.
How We Use Your Information
The personal information we collect is used for various purposes, including:
- Processing Transactions: To complete your orders and provide customer service.
- Communicating with You: To send you updates about your order, marketing communications (with your consent), and respond to your inquiries.
- Improving Our Services: To analyze website traffic and improve the functionality of our site.
- Legal and Compliance: To comply with applicable laws, regulations, and legal requests.
Consent
We collect, use, and disclose your personal information only with your consent, except as otherwise required or permitted by law. When you provide your information to us, you give consent to our collection, use, and disclosure of your personal information for the purposes described in this policy.
You may withdraw your consent at any time by contacting us, but please note that this may affect your ability to use certain services, such as placing orders.
Disclosure of Personal Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with third-party service providers who assist us in running our business, including:
- Payment Processors: To process payments for your orders.
- Shipping and Delivery Partners: To fulfill and deliver your purchases.
- Service Providers: To help with marketing, data analysis, and customer service.
These third parties are bound by confidentiality agreements and are prohibited from using your personal information for any other purpose. We may also disclose your personal information if required by law, such as in response to a court order or legal obligation.
Security of Your Information
We use industry-standard security measures to protect the personal information we collect. This includes encryption, firewalls, and secure server technology. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
Access to and Correction of Personal Information
You have the right to access the personal information we hold about you. If you wish to update or correct your information, please contact us at the details below. We will make reasonable efforts to provide you with access to your personal information or correct any inaccuracies.
Retention of Personal Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your information is no longer needed, we will securely destroy or anonymize it.
Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your user experience and collect information about how our website is used. Cookies are small files stored on your device that help us recognize you and improve your experience.
You can control cookie settings through your browser, but please note that disabling cookies may affect certain features of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect or maintain personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete it.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website. The most recent version of this policy will always be available on our website, and the date of the last update will be indicated at the bottom of the policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us:
Above Ground Art Supplies
Email: info@abovegroundartsupplies.com
Phone: 416-591-1601
Mailing Address:
74 McCaul Street
Toronto, Ontario M5T 3K2
Canada
Last updated: 03/10/2025